Hearing Specialists at Preferred Hearing Aid Center in Minnesota

Joshua Heldt

HID/Owner

Josh began working in the grocery business with his Dad and Grandfather at a young age. As an adult he proudly served his country and completed one deployment during Operation Iraqi Freedom. In 2018 Josh decided he was ready for a change and began working for Brian Hillesland at Preferred Hearing Aid Center and Jefferson Hearing Aid Center. He quickly grew to love the industry and purchased the business from Hillesland in 2023. Josh enjoys continuing to work with Brian and gaining knowledge from Hillesland’s 30 plus years of experience. The aspect of the business Josh enjoys the most is building relationships with patients and helping them choose the best possible options for their hearing needs.

When not in the office Josh can most likely be found at a BMX track with his three youngest children or on the golf course with friends.

AnnaMae Leibold

Office Manager

AnnaMae was born and raised in Brainerd, MN. After high school she worked as a care provider for adults with disabilities. She joined Preferred Hearing Aid Center in 2020 answering phones and is now the office manager. A typical day consists of helping patients, scheduling, preparing materials for appointments, supporting the providers, and managing Preferred Hearing’s three offices. AnnaMae’s favorite part of working at Preferred Hearing is helping take care of patients’ by finding solutions for their needs and creating new relationships with people in our community!

Outside of the office AnnaMae enjoys hunting, fishing, and camping with her daughter and fiancé.

Christian Larsen

HID Trainee

After hearing his family talk ‘hearing aids’ for many years Christian finally began the transition to join the family business in 2022. He learned very quickly and excels at understanding the needs of our patients and recommending the best options for their situation. Christian’s favorite part of working at Preferred Hearing is getting to work with his family and being able to see the changes hearing aids make in the everyday lives of our patients.

When he is not in the office Christian can be found with his wife and two daughters running back and forth between activities or in his kayak fishing on one of the many beautiful lakes in the area.

Marcie Heldt

Owner/Administrator

Marcie owns Preferred Hearing Aid Center and Jefferson Hearing Aid Center with her husband Josh. She has her bachelor’s degree in social work and previously worked as a child protection social worker and has enjoyed her shift into the family business. Marcie mainly works behind the scenes but enjoys the times she gets to work directly with patients.

Marcie has five children. Her two oldest works at Preferred Hearing Aid Center. When she is not in the office she can usually be found at the BMX track or some other activity with her three youngest children or spending time with her three beautiful granddaughters.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 86 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Excellent service, testing and purchasing process. Thank you.

Deborah Birkeland, on Google

Was very pleased with the agents’ performance and how he guided me on how to use and care for my hearing aids.

Robert Erdman, on Google

Preferred Hearing Aid Center has supported my hearing needs since purchasing the Starkey hearing aids. I’ve had a bit of trouble, due to uncontrollable circumstances, and both Josh and Christian have worked to improve my situation. I trust them and appreciate their commitment to helping their customers!

Trish Brewinski, on Google

Very professional experience - good advice, easy to understand. I appreciate that the location of the office is nearby. Looking forward to getting the hearing aids. Thank you.

Shirley Sherman, on Google

Setup my appointment quickly and easily. Went in for repair/service of my hearing aids which are out warranty. Dustin was very helpful and fixed and cleaned the aids and they are working great again. Dustin was very friendly and knowledgeable and the service was less costly than expected, especially since...

Don Hoppe, on Google

The gentleman who took care of my friend was so kind and very thoughtful of his loss of hearing. He took the time to test the ears and explained that the best solution would be to get hearing aids. They even tested them in his ears as well as explained...

Pamela Miller, on Google

Shyla Stark, on Google

Elsa Carlson, on Google

Jack Davis, on Google

Darlene Roue, on Google

We had an excellent appt. The doctor did exactly what we needed and assured us there would be no charge. Great day!

Rose Anderson, on Google

Very knowledgeable, quick service, answered all my questions. Diffinately recommend them.

Kris Doucimo, on Google

Preferred Hearing is a solid business. The service is great and thorough.

Ron Bodell, on Google

Excellent initial interview and test, knowledgeable and easy to talk to

Bob, on Google

Erin Monda, on Google

Super helpful and professional staff.

terry daulton, on Google

Cindy Noren, on Google

Very professional and extremely knowledgeable. Very happy so far.

Steve Gustafson, on Google

Worked with Josh to select hearing aids. He recommended and helped me select just the right pair. When I received them, he very thoroughly trained me on the app, use, and care of the hearing aids.