5 out of 5 Stars based on 174 Reviews on Google.
Read what some of our patients have to say about our staff and our office!
Good customer service by Josh.
Scott Weihrauch, on Google
Very prompt. No wait time. Seems very knowledgeable about the hearing aide business. Listened to my concerns. Explained things well. Did some small adjustments. Offered some tips and advice. I plan on returning for new hearing aides in the near future. Nice to work with.
Bruce & Carol Triplett, on Google
A very good delivery of the product. A very thorough explanation of the features and how to use them. My questions were answered directly and effectively. Very happy with my selection of this company for my hearing aids.
J. David Martin, on Google
3/24/26. Joshua made adjustments to my hearing aids today. He has shown great patience as I work to adjust to wearing hearing aids. The office staff are helpful. Easy to work with Preferred Hearing. ——-/——- Joshua tested my hearing and fitted me for hearing aides. He made the process easy...
S M, on Google
Josh was exceptional with the care I needed. Takes the time to explain and go over everything until you understand it. I highly recommend them. It’s nice to work with someone who has a personality along with professionalism.He fixed the problem in minutes!
Michelle Smith, on Google
Simple fix. Phone updated automatically and my left hearing aid was not working properly. The app couldn’t find it.
William Adams, on Google
Very knowledgeable, gave advice and tips. Super helpful!!!!
Mary K, on Google
Always very polite and positive person. Nice to deal with.
Jack Davis, on Google
Easy to scchedule appointmennts which are handled to innclude possible additional issues you may be incountering.
David Erickson, on Google
Great service listened to what I had to say. Didn't try to push my husband with a hearing aid he would not be happy with.
Shari Birch, on Google
very prompt in scheduling and very competent in fitting and adjusting my hearing aids.
Rick Gabriel, on Google
Excellent service. Was able to solve the problem getting my husbands hearing aid hooked into his Tru hearing app. Were so happy to know that Preferred Hearing carries Tru Hearing aids!!
Ruth Jansen, on Google
Friendly, professional staff. I really appreciate them unpacking the differences among the brands, styles of ear devices. They also explain the ins and outs of insurance and warranties. I like technology but I also needn’t explained to me—they are are patient as I learn.
Jean Neitzel, on Google
Great customer service. All questions addressed.
Beth Solheim, on Google
I always get quick friendly service at Preferred Hearing.
kent buckingham, on Google
Very informative
Sue Enghauser, on Google
Dustin was fantastic! He knows his stuff and is very patient and friendly.
D.M. Kinney, on Google
Very friendly staff and easy to do the test
Regina McGuire, on Google
I’m a retired ear nose and throat surgeon And found Dustin Bowers to be exceptional.
Rose Mohr, on Google
I was very pleased with Marcies professional visit she is a very nice lady thank you
Eugene Gangestad, on Google
